Hyrexcel Career Solutions
Thank you for choosing Hyrexcel Career Solutions for your resume enhancement needs. We’re committed to delivering a smooth, reliable, and satisfying experience to every customer. This policy outlines the specific situations where a refund or cancellation may apply, so you know exactly what to expect.
Refund Conditions
Refunds are only applicable under the following circumstances:
- Refund Request Period
You must raise a refund request within 7 days from the original payment date.
Requests made after this period will not be considered. - Product Failure
A refund will only be issued if our platform fails to deliver the purchased product altogether.
In such cases, you’ll need to provide valid proof of the issue.
For any other technical difficulties, our support team will work closely with you to fix the problem. However, these situations do not qualify for a refund. - Verification by Our Team
Every refund claim goes through a thorough review and validation process.
If the claim is found to be invalid or does not meet our criteria, we reserve the right to decline the request. - Refund Timeline
- Once approved, refunds will be issued to the original payment method.
- Please allow 7–10 working days for the amount to reflect in your account after the refund is processed.
- The entire refund process may take up to 14 days from the date of receiving your request, depending on your payment provider.
How to Request a Refund
To raise a refund request:
- Send a detailed email to support@hyrexcel.com, clearly explaining the issue you experienced.
- Our team will review your claim based on the above conditions.
- If your request is approved, the refund will be processed within the mentioned timelines.
Cancellation Policy
If you wish to cancel your order, please contact us at support@hyrexcel.com.
However, cancellation does not guarantee a refund. Refunds are strictly governed by the conditions listed above.
Final Note
At Hyrexcel Career Solutions, we stand by the quality of our services. Our refund and cancellation policy is designed to be fair, transparent, and aligned with our commitment to delivering real value to our customers. We encourage you to review this policy carefully before making a purchase.
Thank you for trusting Hyrexcel Career Solutions.